Delete Your EpistIQ Account

The fastest way to delete your account is inside the EpistIQ app itself:

1. 1Open the EpistIQ app on your device.
2. 2Go to your Profile.
3. 3Open Account settings.
4. 4Tap "Delete Account".
5. 5Confirm the deletion when prompted.

If you can no longer access the app, or you prefer to request deletion in writing, send us an email and we will process your request.

Please write from the email address linked to your EpistIQ account so we can identify it. If you signed in with Google or Apple, use that same address.

Deleting your account does not cancel an active EpistIQ Smart subscription. Subscriptions are billed by Apple or Google, not by us, so you must cancel yours separately:

• iOS: Settings > your name > Subscriptions > EpistIQ > Cancel Subscription.
• Android: Google Play > Profile > Payments & subscriptions > Subscriptions > EpistIQ > Cancel.

If you delete your account while a subscription is still active, you will keep being charged until you cancel it in the store.

• Your account and sign-in credentials are permanently deleted.
• Your username and profile, including any region badge, are removed.
• Your puzzle answers, scores, and progress are erased.
• Your badges and leaderboard standing are removed.
• Some records may remain briefly in backups, or longer where the law requires it.
• Purchase records held by Apple or Google are governed by their own policies, not ours.
• You are welcome to create a new account at any time.